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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Pomfiyon

June 25, 2025

5  out of  5
rating by Pomfiyon
"Walter, Brie, and Lisa always go above and beyond to help my family with any and all of our insurance needs. I recently moved to another state and had to leave their office but I'll always be grateful that my calls were always returned and someone was always available to help with replacing my lost ID cards."
We responded:
"Bri and Lisa were thrilled to see your review. As always we at State Farm are happy you trust us with your insurance needs. Thank you, Walter"
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Andrew Tsygan

June 6, 2025

5  out of  5
rating by Andrew Tsygan
"Lisa is absolutely hands down the best agent I have ever worked with. She truly wants to help and makes the process unbelievably simple! Thank you Lisa!"
We responded:
"Andrew, Lisa and I are thrilled to see you are satisfied with our service. We are always grateful for your business. Thank you, Walter"
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Alyssa Kelly

April 2, 2025

5  out of  5
rating by Alyssa Kelly
"My fiancé and I just bought our first house in March, and when we found out only two days before the date we needed homeowners' insurance by, Lisa was SO helpful. I sent an email inquiry late in the evening and early the next morning, I received a call to get the process started. She explained everything clearly and helped us decide what worked best for us and always makes sure to get all the information she needs to help us save money any way we can. Lisa also helped us set up new auto insurance policies to bundle with our homeowners and always keeps us updated if she has new information for us. Highly highly recommend working with everyone in the office of Walter Hargraves Jr. Lisa is absolutely the best!"
We responded:
"Alyssa, I would like to thank you for taking the time and giving us such a positive review. Lisa works very hard to make sure things go right especially with first time home buyers. Again we appreciate your business. Walter"
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Marko Farahat

March 28, 2025

1  out of  5
rating by Marko Farahat
"Not honest office"
We responded:
"I am so sorry that you didn't have a good experience with our office. The original quote Bri gave you didn't include all of the correct information so when she did add it the price changed. I know price was a concern with you which is why I mentioned getting it added to your current policy with the other company so it would save you and get you the best price. We were looking out for you and your best interest and didn't want you to pay more if there was a way you could save. Unfortunately, a quote is an estimated amount, once the reports are run and if something comes up it could change the price. We didn't want to just write the policy to get the business knowing that once we submitted it our Underwriters would see the conflicts and the price would change. That is why we were trying to tell you up front. Again, I am so sorry that it didn't work out for you, and we couldn't get you the first price you were given that didn't include all the information like you requested. Sincerely, Lisa - Office Manager"
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Noah Chronister

March 19, 2025

5  out of  5
rating by Noah Chronister
"Lisa is awesome and is very responsive! Thank you for all of the help you guys provided."
We responded:
"Noah, I told Lisa of your 5 star review and kind words, she was very pleased. I would like to thank you for trusting my office with your insurance needs. Walter"
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Chris Bowman

March 13, 2025

5  out of  5
rating by Chris Bowman
"I have been with Walter’s office for many years and couldn’t be happier with my experience. He and Lisa are always very helpful and accommodating with all of our insurance needs. They bring a wealth of knowledge and insight that is second to none."
We responded:
"Chris, I would like to thank you for the positive review and trusting my office with your insurance needs. In this competative market we never take business for granted. Thank you, Walter"
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Adam Carrasco

March 7, 2025

5  out of  5
rating by Adam Carrasco
"Amazing customer service and prices, don't look anywhere else!"
We responded:
"Adam, Our office appreciates the 5 star review, we always strive to provide exceptional service. I would like to personally thank you for trusting us with your insurance needs. Walter"
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Julie Maas-Reimers

March 4, 2025

5  out of  5
rating by Julie Maas-Reimers
"Lisa is an exceptional agent and has consistently gone above and beyond to help us navigate our insurance needs. She is professional, knowledgeable, helpful and caring."
We responded:
"Julie, Lisa was thrilled to see your review and kind words. We thank you for your business and will always strive to provide the very best service. Walter"
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Charles “Chuck” Fields

February 13, 2025

5  out of  5
rating by Charles “Chuck” Fields
"Lisa and Bree are always available to lend assistance with my insurance needs. I have been a State Farm client since 1970. They have never failed me. Walter is my 3rd agent of State Farm and represents the company very well. I enjoy his banter and advice with insurance coverage. Thank you."
We responded:
"Dr Fields, The office was pleased to read your kind review. We will always strive to answer all questions and as always greatful for your business. Thank you, Walter"
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Michelle Noll

December 11, 2024

5  out of  5
rating by Michelle Noll
"They are the best to work with, Lisa is SO friendly and helpful! Anything I’ve ever requested has been sent quickly and any issues resolved right away. HIGHLY recommend!!!"
We responded:
"Michelle, We appreciate you trusting my office for your insurance needs. I will be sure to let Lisa know of your kind words they are truly uplifting and will make her day. Thank you, Walter"
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Lisa Hoover

June 21, 2024

5  out of  5
rating by Lisa Hoover
"Really exceptional service, prompt reply and action, follow up. Best agency I've ever worked with for home and auto."
We responded:
"Lisa, I would like to thank you for trusting us with your insurance and the fantastic review. Customers like you are why we strive to be the best. Walter"
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Laura Kauffman

March 12, 2024

5  out of  5
rating by Laura Kauffman
"By far my best experiences have been with this team! Lisa in the office treats everybody with respect and like you are part of the State Farm Family. They are very prompt with requests and help explain things so you understand. I recommend them to everybody!"
We responded:
"Laura, I shared your review with Lisa and she was very proud that you had these king words. We hope to always exceed your expectations an appreciate your insurance business. Thank you, Walter"
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Elizabeth DiRenzo Ezzi

February 13, 2024

5  out of  5
rating by Elizabeth DiRenzo Ezzi
"It has been an absolute pleasure to work with Lisa B.! She is delightful to work with -- very independent and thorough. I trust that she is maximizing our coverage and savings. We have auto and renters insurance and now homeowners insurance."
We responded:
"Lisa will be thrilled to see such a kind review, as always we appreciate your business. Thank you, Walter"
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Cassidy Bailey

January 10, 2024

5  out of  5
rating by Cassidy Bailey
"I'm a small business owner in the Mechanicsburg area and have done business with Walter Hargreaves State Farm Insurance, 42 East Main Street, Mechanicsburg, for the last 5 years. My experience with Walter and Lisa has been excellent. Not only are they experts in Insurance policies for LLC'S that are comprehensive and affordable, the client service is always genuinely friendly, efficient and professional. As all small business owners know, there can be a lot of paperwork involved running your operation, having Lisa and Walter taking all the stress off the insurance end of things makes everything so much easier. They seriously are the very best of the best. Cassidy Bailey, CEO/Founder The Lucky Penny Burger Company"
We responded:
"Cassidy, I would like to thank you for the generous review and your business as always it's appreciated and never expected. Walter "
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Rubina Azizdin

December 6, 2023

1  out of  5
rating by Rubina Azizdin
"Do NOT go to this agent. Walter is disrespectful and has zero concept of customer service. I have never experienced such aggressive and unprofessional behavior in my entire life. So disappointing!! I will be filing a complaint with their headquarters."
We responded:
"I received your review of our agency and do not believe we have ever spoken. If you would like to discuss this matter please call the office and I would be happy to resolve any misunderstandings. Thank you, Walter"
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Mike Hoke

September 16, 2023

5  out of  5
rating by Mike Hoke
"Great service. Very helpful."
We responded:
"Our office was very happy to see we provided you great service. Thank you, Walter"
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Maggie Burton

September 14, 2023

5  out of  5
rating by Maggie Burton
"Lisa B. is absolutely amazing. She goes above and beyond to get you exactly what you need. She does not push you to spend more and she is able to explain everything in a way that is very easy to understand! Lisa is the first insurance agent I have talked to that cares about you as a person! She is very polite and caring and always asks about my family. I will always be recommending Lisa from now on!"
We responded:
"Lisa was extremely happy you posted such a positive review. Thank you for your business. Walter"
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Starr Nitschke

August 31, 2023

5  out of  5
rating by Starr Nitschke
"I recently switched to State Farm from Liberty Mutual, a personal agent makes all the difference! My agent Lisa has been very helpful and attentive when during the switch, and with any changes to my vehicles, drivers, addresses, you name it. A personal agent also means someone is looking out for you and maximizing your savings and discounts."
We responded:
"Starr, Lisa was extremely happy to read your generous review. Thank you for trusting us for your insurance needs. Walter"
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Katherine kula

August 29, 2023

4  out of  5
rating by Katherine kula
"The office is very friendly and helpful"
We responded:
"Katherine, Thank you for the generous review and always for your business. Walter"
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Kathy Lyter

August 29, 2023

5  out of  5
rating by Kathy Lyter
"I have been working with Walter and Lisa for many years. They answer all my questions and concerns in a timely manner. Great service for all of my insurance needs!"
We responded:
"Kathy, We certainly appreciate your business and the excellent review. Thank you, Walter"
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Zachariah Basehore

June 13, 2023

5  out of  5
rating by Zachariah Basehore
"The staff at this office have always been professional and knowledgeable. Thanks to Walter, Lisa, and the whole team for all their help!"
We responded:
"We certainly appreciate your business and will continue to provide the best service possible. Thank you for trusting my office with your insurance needs and the kind words."
Profile photo of Cathy Stank

Cathy Stank

April 21, 2023

5  out of  5
rating by Cathy Stank
"Kudos to Walter Hargraves Jr. and his staff!! We’ve had nothing but professional experiences with your office. Lisa B. has been great with her follow- up. I feel as though she’s gone above and beyond her duties. Thank you all!!!"
We responded:
"Cathy, Thank you for the wonderful review, as always we appreciate your business. Thank you, Walter"
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Chris Rastyk

April 11, 2023

5  out of  5
rating by Chris Rastyk
"I’m going to echo other kudos about working with Lisa (and others that I have talked to as well). I’m very happy here."
We responded:
"Chris, Lisa was thrilled to see your review, thank you for your business and will continue to provide the very best service as possible. Thank you, Walter"
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John Donahue

March 7, 2023

5  out of  5
rating by John Donahue
"I spoke to Lisa about adding a new car and allowing for SALE time of the previous car and she was a true joy to work with. I switched from 30 years of ALLSTATE maybe 12 years ago after my 21 year old was quoted an insurance price for a new car she wanted to purchase in her own name.. ALLSTATE Literally wanted TWICE what STATE FARM wanted for the same coverage. I very highly recommend Walter Hargraves/State Farm for ALL your insurance needs. I switched ALL my assets from ALLSTATE to STATE FARM and saved money in every scenario!!!!"
We responded:
"I would like to thank you for your business and we will always offer the best service as possible."
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David Gonzalez

October 24, 2022

5  out of  5
rating by David Gonzalez
"Lisa was the one that helped us with the insurance and she guided us throught the hole proccess and was very kind all tge time"
We responded:
"I informed Lisa of your kind review and she was very grateful, thank you for your business."